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Sila Guna Resolusi 800x600 |
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BOOKING CONDITIONS & OTHER IMPORTANT
INFORMATION RESERVATION / DEPOSIT / FULL PAYMENT Reservation should be made through your travel agent at least 14 working days in advance. A deposit of RM500 per person is payable upon confirmation of tour reservation. Full payment must be effected at least 21 working days prior to departure. LATE BOOKINGS Late bookings up to 7 working days prior to departure will be accepted subject to availability of accommodation and flights. Late bookings request should be accompanied by full payment upon confirmation. SINGLE TOUR PRICE The single tour price must be paid when a person is traveling alone, by choice or circumstance. ACCOMPANYING CHILDREN & INFANTS Child price is based on child aged 2 years and above but below 12 years sharing room with adults. There is no tour price for infants below 2 years. 10% of the applicable airfare will be charged. Arrangements for baby cot and food will have to be made by passengers on arrival at the hotels. MEALS As specified in itinerary, breakfast will be provided at the hotels. PACKAGE PRICE EXCLUDES Beverages, meals, porterage, fuel surcharge, airlines security taxes & airport taxes (unless specified in tour itinerary), laundry, room services, cable and telephone charges, tips to coach driver & tour manager, excess baggage charges and all other items of a personal nature not specified in the brochure. EXTENSION OF STAY Extension of stay after the end of the tour is permitted subject to the maximum ticket validity and seat availability. Reservation for the return flight must be made at the time of effecting tour reservations. CANCELLATION / REFUND In the event of cancellation of tour reservations after settlement of deposit and/or full payment, the following cancellation fee apply: Over 45 days: RM100 45 - 22 days: RM500 21- 08 days: RM1000 07 - 01 days: 50% Day of departure: 100% After commencement of travel, no refund, in part or in full, will be given for services included in the programmes, which are not utilized. HOTEL CHECK-IN / CHECK-OUT TIME Check-in time for hotel is at 15.00 hrs & checkout time is 12.00 noon. Late checkout may be granted at the hotel's discretion. Any charges incurred will be at passengers' own expenses. TOUR CANCELLATION The agent reserves the right to cancel or reschedule any tour departure in accordance with operating requirements or circumstances beyond its control. Should this occur, we will offer you an alternative arrangement. If there is a difference in cost, this will be for your own account. If you do not accept this alternative arrangement within 7 days, we may treat this contract as at an end. Should this happen, the entire payment will be refunded without any further liability. We are not responsible for the costs of any travel arrangements affected due to our cancellations or rescheduling of any tour departure. ITINERARY VARIATIONS The agents also reserves the right to change the itinerary with or without notice due to operational reasons. ILLNESS or ABSENTEEISM In case you have to withdraw from a tour after it has begun for a reason such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make refunds for absences from a tour, including but not limited to missed meals or sightseeing. Please ensure you consult your travel agent for an appropriate travel insurance policy. IMPORTANT NOTICE It is the tour members' responsibilities to ensure that they have valid passports and visas where necessary. If in doubt, please consult your nearest travel agents. RESPONSIBILITY This brochure represents the entire agreement between the passengers and the operators. The agents acts only as agent for the hotels, airlines, bus companies, railway and ferry companies, or other services, and all coupons, exchange orders, receipts, contracts and tickets issued by the Company are issued subject to any and all tariffs, terms and conditions under which any accommodation, transportation or any other services whatsoever are provided by such hotels, companies owners or contractors and by the acceptance of such coupons, exchange orders, receipts contracts and tickets, the tour member agrees to the foregoing and also agree that neither the Company nor any parent, subsidiary or affiliate company shall be or become liable or responsible for any loss, injury or damage to person, property or otherwise whether due to its or their negligence or otherwise in connection with any accommodation, transportation or other services resulting, directly or indirectly, from acts of God, adverse sea conditions, fire, breakdown in machinery or equipment, acts of government or other authorities, war whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferages, epidemic, quarantines, medical or custom regulations, delays or cancellations of or changes in itineraries or schedules, or from any causes beyond the Company's control, or for any losses or damage resulting from improper or insufficient passports, visas or other documents, and that neither the Company nor any parent, subsidiary or affiliate company shall be or become liable or responsible for any additional expenses or liability sustained or incurred by the tour member as a result of any of the foregoing clauses. The company is not responsible for any criminal conduct by third parties. The Company reserves the right to alter, amend or cancel any of the arrangements contained in the itineraries. To the extent not in the conflict with or contrary to any written laws, the aforesaid provision shall apply and except as excluded by any laws in force in those countries the limitations relating to liabilities and the other provisions imposed or implied therein shall apply. The company reserves the right to change the package price with or without prior notice due to currency fluctuation or increase in airfare. |